![]() ![]() Step 4a (SMB SSL-VPN only): Ensure the the User, Group, or Portal that is experiencing this issue is set to allow NetExtender connectivity. Note: If the issue continues, and the issue also affects NetExtender clients on Windows, Mac, or Linux, please move forward to Step 4. Step 3: Reboot the iOS device and repeat Step 2. ![]() If the issue continues, proceed to Step 3. Try to establish a connection once again. Tap on the SonicWall Mobile Connect icon to launch the application. Step 2: Launch SonicWall Mobile Connect and try to establish a connection. To completely exit the application, open the iOS Multitasking Dock (double-tap the Home button), tap-and-hold on an icon in the Multitasking Dock, and click on the red ‘X’ on the top left corner of the SonicWall Mobile Connect icon. ![]() SonicWall Mobile Connect for iOS immediately disconnects when establishing a connection on first launch after installation.
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